FAQs

What if I don't like a design for a particular month? Can I exchange?

Each month is going to be my best work delivered on a monthly basis. If it's not your style, then you have an amazing gift to share with someone. You definitely have someone in your life that you can share it with. Or get a display case to showcase the work. There will be no exchanges or custom requests.

Is my credit card information safe?

Your information is securely encrypted using Moonclerk services. I have done sufficient research to know they have the best security against fraud. Your checkout is secure, safe, and encrypted.

What will all be included in each package?

Of course you will receive the most amazing pair of jewelry I could create for that month, a custom designed box, a design meaning card, empowering information/updates, and special surprises.

What is the jewelry made out of?

I use a beautiful alder wood engraved with a beautiful design. The front metallic piece is a specialized engraved plastic resistant to many environments. The hooks are silver plated. Simply wipe off with alcohol to restore original shine.

How do I purchase more than one subscription?

All you need to do is go through the process twice entering the new shipping address, if that is the case.

How do I give the subscription as a gift?

You will fill out the form as best as you can, then in the Gift Field, you will write down a message we can include in the initial package. 

Can I cancel the subscription?

Yes, you can cancel anytime. No questions asked. You can manage your subscription anytime within the notification emails sent to you. I will be providing incredible value, so if you decide to come back you will have to re-enter at the higher price.

When will my card be charged?

You will be charged on the 3rd day of every month. Your will receive notifications regarding an upcoming payment. You will have the ability to make changes to your account, the link will be in your email.

When will my Incredible Jewelry Package arrive?

After all successful processed payments on the 3rd of the month, packages will go out immediately. You should have your package in the mail no later than the 10th of each month, depending on completion time. 

What if my jewelry gets lost in the mail?

Each package will have a tracking number, so this will be very unlikely. In that event, we will replace free of charge.

How do I use the free replacement guarantee?

You will send a picture of the broken or misplaced earrings. We will replace free of charge. We recruit people of high integrity, so we rely on the honesty of our community to be truthful about damaged or misplaced earrings.

Will I be sent a notification for my successful payment?

Yes, you will be notified when you make a: successful payment, recurring plan created, failed payment on recurring plan, recurring plan ended, card expiration date approaching, upcoming payment, and successful refund.